Account Executive Job Opening in Ahmedabad
SmartFish Designs, advertising agency based in Ahmedabad is hiring Account Executives (Junior and Senior, 2 posts). A great opportunity working within a creative team of design, branding and advertising professionals. Handling new accounts, onboarding new accounts, generating business from current clients, providing quotes, proposals, presentations etc. would be few of the necessary tasks involved.
Job description
- Creating a positive onboarding experience for new clients.
- Manage daily activities and tasks for clients
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Responding to clients requests as they arise in real time
- Maintaining an accurate record of all necessary documents pertaining to the brand.
- Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
- Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
- Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
- Ensure that projects are completed on time and within budget.
- Coach and support team members to help them meet departmental goals
- Take responsibility for the quality of work, the accuracy of brief and the team s output
- Maintain weekly, fortnightly and monthly reports
- Meeting clients to discuss strategy and report on progress
- Keep ahead of industry s developments and apply best practices to areas of improvement
- Maintain an orderly workflow according to priorities
- Stick to the client s brief and the agreed process to deliver effectively
- Utilize your team s productivity keeping the Scope Of Work and allocated budget
- Be all ears to Account Managers and mentor to get the best performance possible
IMPROVE THE PROCESS!
- Relentlessly work on improving the internal processes while solving problems along the way
COMMUNICATE AND COLLABORATE!
- Manage all business communications
- Become a link for the internal team and make sure the process is consistently followed until the project is completed as per the client s brief
SKILLS WE DESIRE
- Develop and maintain existing client relationships.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- A+ presentation skills (making PPTs included)
- Natural attention to detail
- Negotiation Skills, Financial management and commercial acumen
- Advanced software skills including Word, Excel, PowerPoint, Visio, MS Project (or equivalent Project management tool).